Comparison
A modern alternative
to Salesforce Agentforce
Curiosity builds agents on industrial records; Agentforce builds agents on customer data.
Who each tool is for
Different problems, honestly stated
Curiosity
For industrial and regulated teams whose knowledge sits in engineering systems and structured records, where the answer depends on how those records connect, and where the deployment has to run on their own infrastructure.
Salesforce Agentforce
Salesforce’s platform for AI agents in sales, service and marketing, grounded in CRM records and Salesforce Data Cloud. It runs on Salesforce’s cloud and suits organizations whose customer processes live in Salesforce.
How Curiosity compares
The customer record, or the engineering record
If the agent’s work is the customer relationship, Agentforce sits where that data is. Industrial questions reach past the CRM into part data, maintenance logs and supplier notices, which is the graph Studio builds on.
Grounded, not guessed
A tool Studio builds runs on the graph, so every figure it shows traces back to a record in a source system.
Your permissions, inherited
A generated tool cannot show a user anything the source system would not already show them, down to the individual record.
From prompt to production
The tool ships to real users with an audit trail, not as a prototype someone has to rebuild before it goes live.
Runs on your infrastructure
On premises or in your private cloud, with the language model you choose.
Side by side
Feature comparison
| Curiosity | Salesforce Agentforce | |
|---|---|---|
| Deployment | Cloud or self-hosted, ready to use | Salesforce cloud |
| Data model | Managed context layer and knowledge graph | Agents on CRM and Data Cloud |
| Industrial fit | Built for industrial and enterprise teams | Sales, service and marketing |
| Data reach | Connects your sources out of the box | Salesforce and Data Cloud sources |
| Residency | EU hosted, or entirely your own infrastructure | Salesforce regions |
At Airbus, we developed the next generation of customer support AI assistance tools with Curiosity, enhancing our technical support’s ability to access and navigate vast data from multiple sources, including millions of documents.
Services Innovation Team
Airline Services at Airbus
Your data. Your infrastructure.