Comparison
A modern alternative
to ServiceNow AI Agents
Curiosity builds tools on engineering knowledge; ServiceNow builds agents on service workflows.
Who each tool is for
Different problems, honestly stated
Curiosity
For industrial and regulated teams whose knowledge sits in engineering systems and structured records, where the answer depends on how those records connect, and where the deployment has to run on their own infrastructure.
ServiceNow AI Agents
AI agents and an agent builder on the ServiceNow AI Platform, acting on IT, HR and customer service workflows, now including Moveworks’ assistant. They work best where the process already runs in ServiceNow.
How Curiosity compares
The workflow, or the knowledge behind it
ServiceNow agents move a ticket through its workflow. Studio answers what the ticket is about, from the part records, maintenance logs and field reports in other systems, and ServiceNow can be one of the sources it connects.
Grounded, not guessed
A tool Studio builds runs on the graph, so every figure it shows traces back to a record in a source system.
Your permissions, inherited
A generated tool cannot show a user anything the source system would not already show them, down to the individual record.
From prompt to production
The tool ships to real users with an audit trail, not as a prototype someone has to rebuild before it goes live.
Runs on your infrastructure
On premises or in your private cloud, with the language model you choose.
Side by side
Feature comparison
| Curiosity | ServiceNow AI Agents | |
|---|---|---|
| Deployment | Cloud or self-hosted, ready to use | Vendor cloud |
| Data model | Managed context layer and knowledge graph | Agents on service workflows |
| Industrial fit | Built for industrial and enterprise teams | IT, HR and customer service |
| Data reach | Connects your sources out of the box | ServiceNow and its integrations |
| Residency | EU hosted, or entirely your own infrastructure | Vendor regions |
At Airbus, we developed the next generation of customer support AI assistance tools with Curiosity, enhancing our technical support’s ability to access and navigate vast data from multiple sources, including millions of documents.
Services Innovation Team
Airline Services at Airbus
Your data. Your infrastructure.