Delivery / Customers

Customer Delivery Manager

The role

Curiosity Studio connects data from different company systems into one searchable graph, with search and AI on top. Teams use it to build applications and tools around their own data.

Our customers are large industrial companies with complex processes and high standards for security. In Toulouse, we’re building a team of forward deployed engineers who build these applications together with them.

We’re looking for someone to lead those projects and be our person on the ground. You’ll run customer projects from the first workshop to production, keep engineers and customers working toward the same goal, and build lasting relationships with the people who use what we build.

This is not a role at the level of slides and status reports. You’ll get into the details of our customers’ data and workflows: which systems hold which records, how work really moves between teams, and where the gaps are. That is how you scope a project that works.

The role combines project management, business analysis and relationship management. You’ll turn what teams need into clear scope, plans and priorities, present progress and results to customers, and help build how we work in Toulouse.

This is a customer facing role based in Toulouse. You’ll work on site, in French and English, alongside our engineers. You’ll be hands on in the daily work, and as the team grows, there’s room to grow with it.

What you’ll do

• Lead customer projects: Plan and run projects that build applications on Curiosity Studio, from the first workshop to production. Keep scope, timeline and priorities clear for the customer and for our engineers.
• Dig into the details: Go deep into customer data and workflows. Understand how records, systems and processes fit together, question assumptions and check the details yourself instead of relying on summaries.
• Analyze business needs: Work with business and technical teams to understand their processes, find where an application would help and turn that into clear requirements.
• Manage customer relationships: Be the day to day contact for your customers. Understand their goals, set expectations and keep trust through the whole project.
• Present and demonstrate: Present plans, progress and results to customers and stakeholders, and show working solutions as they take shape.
• Coordinate the team: Work with the forward deployed engineers to plan work, remove blockers and keep delivery on track.
• Find the next use case: Spot where else Curiosity can help in the accounts you work with, and follow up with the founders.
• Build the Toulouse team: Help set up Toulouse as a base for customer work: the office, how projects are tracked, how the team works together and how new colleagues get started. You’ll stay hands on in the day to day.
• Improve Curiosity Studio: Bring what you learn from customer projects back to the team that builds the product.

What we’re looking for

• A real interest in the details. You like digging into complex customer data and workflows until you understand how they work, and you don’t leave that to someone else.
• Experience leading projects with customers, ideally software, data or digital projects.
• The ability to turn business needs into clear requirements, plans and priorities.
• Strong presentation skills. You can explain technical work to a business audience and present to senior stakeholders.
• Experience building and keeping customer relationships, ideally with large industrial or regulated companies.
• Enough technical understanding to follow what engineers build and to work with them on the data. You don’t need to write code, but you do need to get into the data.
• A practical, organized way of working, and the confidence to take ownership from start to finish.
• Fluent French and English, both written and spoken.
• Experience with data driven applications is a plus.

You don’t need to be an expert in every area. We’re looking for someone who cares about the details, communicates clearly and takes responsibility for getting projects delivered.

Experience with Curiosity Studio is not required. We’ll teach you the product and how we build on it.

What you’ll get

• A full time permanent contract (CDI).
• The opportunity to lead projects that bring production AI applications to large industrial and regulated companies.
• A varied role that combines project management, business analysis and customer relationships.
• Direct collaboration with the engineers building Curiosity and with the founders.
• Ownership of customer projects from the first workshop through deployment and production use.
• The chance to shape how the Toulouse team works, from the start.
• Room to grow as the Toulouse team grows.
• Paid leave and health insurance (mutuelle).
• Support with your visa application in France.

How we hire

1. Get to know. A 30 minute call to get to know each other.
2. Project working session. A realistic customer scenario with messy data and an open goal. We work through how you would understand it, scope it and present a plan.
3. Final interview. With the founders.

About Curiosity

Curiosity is a bootstrapped, engineering-led software company based in Munich. We build Curiosity Studio, a platform that connects information from different company systems into a unified graph, preserves existing permissions and enables search, applications, dashboards and AI agents.

Our customers include large industrial and regulated companies, among them Airbus. We help them turn fragmented enterprise data into applications and AI workflows that run in production.

We’re building a team in Toulouse to work directly with our customers, solve their problems and build software that makes a difference in their day to day work.